Our Story

Founded by experienced long-term care pharmacy professionals, PharmaComplete empowers businesses to differentiate and grow

by offering a full range of services tailored to the needs of the long-term care pharmacy industry. 


Our team can help improve productivity, drive efficiencies, and implement innovative solutions. We engage with our partners in a meaningful way, producing results that will allow their business to excel in a challenging space. 


We support clients from start-ups to the largest pharmacies and organizations in the industry through a broad scope of services, deep knowledge base, and partnering with talented industry specialists. 

Our Team

  • Paul Shelton


    Paul is long-term care pharmacy industry professional specializing in distribution, automation, and workflow optimization. 


    Paul became a pharmacy workflow and distribution expert through his experience at Parata Systems, a pharmacy automation solutions company, and McKesson Corporation in the Alternate Site Sales division. During his time within both the automation and wholesaler distribution industries, he has led high-performing sales teams, built strong customer relationships, and helped pharmacies grow their businesses by tens of thousands of prescriptions per year, and hundreds of thousands of dollars to their bottom line. 


    Paul is a Virginia Tech alum and 10-year veteran of the US Army. He lives in Central North Carolina with his wife Mara and two sons, Ben and Reilly. 

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  • Theresa Hametz

    Vice President, Long-Term Care Solutions

    Theresa is a long-term care pharmacy industry professional specializing in purchasing, reimbursement, operations, and strategic partnerships. 


    Theresa started her career at the largest long-term care group purchasing organization and PSAO, where she held various positions, including inside sales and analytics, outside sales and account management, national accounts, and strategic partnerships. She has helped pharmacies grow their businesses by engaging key decision makers and their teams to implement best practices in purchasing and billing, and has aided industry organizations and pharmaceutical companies in developing product launch strategies for the LTC marketplace.


    Theresa graduated from Penn State University with a B.S. in Toxicology and lives in North Carolina with her husband Artur and their German Shepherd, Odin.

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Phone: 855.624.3636


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