Our Story
Founded by experienced long-term care pharmacy professionals, PharmaComplete empowers businesses to differentiate and grow
by offering a full range of services tailored to the needs of the long-term care pharmacy industry.
Our team can help improve productivity, drive efficiencies, and implement innovative solutions. We engage with our partners in a meaningful way, producing results that will allow their business to excel in a challenging space.
We support clients from start-ups to the largest pharmacies and organizations in the industry through a broad scope of services, deep knowledge base, and partnering with talented industry specialists.
Our Team
Roupen Berberian
Vice President, Operations & Logistics
Roupen is an operations and logistics professional specializing in data analysis, process improvement, and courier solutioning.
Roupen began his career working for FedEx Ground where he very quickly became immersed in the world of operations and logistics and was hooked. He spent 12 years there before moving to a regional courier in Texas, where he focused on company-wide process improvements and optimization initiatives. Roupen moved into the world of pharmacy as the Sr. Director of Operations & Logistics in a high-volume pharmacy in North Carolina. He has extensive experience with optimizing workflows, developing meaningful and impactful metrics, and eliminating waste from processes.
Roupen completed his undergraduate studies at The University of Texas at Arlington and earned his MBA from the University of Houston’s Bauer School of Business. He lives in Central North Carolina where he can be found exploring breweries with his partner, Margot, and their dogs Evie and Poncho.
Kelly Knight
Director of Regulatory Affairs
Kelly is an operations and regulatory and compliance professional, specializing in licensing and process optimization.
Kelly began her career as a teller in the banking and financial industry 14 years ago. She quickly discovered that she both loved, and was very good at, operations and compliance. She rose through the ranks in banking before moving over to become the Director of Operations for an investment and financial planning firm. Her passions and skills include optimizing processes, auditing & editing complex regulatory and compliance documents, and guiding clients through licensing and application processes, ensuring a smooth and low-stress experience.
Kelly received her undergraduate degree in business from East Carolina University. In her spare time, she loves to volunteer & foster dogs and kids! She lives in central North Carolina with her husband, Mike, their two kids, and six dogs.
Roupen Berberian
Vice President, Operations & Logistics
Roupen is an operations and logistics professional specializing in data analysis, process improvement, and courier solutioning.
Roupen began his career working for FedEx Ground where he very quickly became immersed in the world of operations and logistics and was hooked. He spent 12 years there before moving to a regional courier in Texas, where he focused on company-wide process improvements and optimization initiatives. Roupen moved into the world of pharmacy as the Sr. Director of Operations & Logistics in a high-volume pharmacy in North Carolina. He has extensive experience with optimizing workflows, developing meaningful and impactful metrics, and eliminating waste from processes.
Roupen completed his undergraduate studies at The University of Texas at Arlington and earned his MBA from the University of Houston’s Bauer School of Business. He lives in Central North Carolina where he can be found exploring breweries with his partner, Margot, and their dogs Evie and Poncho.
Kelly Knight
Director of Regulatory Affairs
Kelly is an operations and regulatory and compliance professional, specializing in licensing and process optimization.
Kelly began her career as a teller in the banking and financial industry 14 years ago. She quickly discovered that she both loved, and was very good at, operations and compliance. She rose through the ranks in banking before moving over to become the Director of Operations for an investment and financial planning firm. Her passions and skills include optimizing processes, auditing & editing complex regulatory and compliance documents, and guiding clients through licensing and application processes, ensuring a smooth and low-stress experience.
Kelly received her undergraduate degree in business from East Carolina University. In her spare time, she loves to volunteer & foster dogs and kids! She lives in central North Carolina with her husband, Mike, their two kids, and six dogs.
